Delivery Policy

At Plan You Choice, we provide digital tickets and event planning services rather than physical products. This Delivery Policy explains how and when you'll receive what you've purchased.

1. Ticket Delivery

Format All tickets purchased through Plan You Choice are delivered digitally by email — there are no physical tickets shipped or mailed.

Timing Your e-ticket is sent to the email address provided at checkout immediately after payment is confirmed, usually within a few minutes. In rare cases involving payment verification or high demand, delivery may take up to 24 hours.

What You'll Receive Your confirmation email includes:

• Your e-ticket (as a PDF, image, or QR code, depending on the event)

• Event details: date, time, and venue

• A booking reference number

• Entry instructions, if applicable

Not Received Your Ticket? If you haven't received your e-ticket within 24 hours of payment, please:

1. Check your spam or junk folder

2. Confirm the email address entered at checkout was correct

3. Contact us directly for assistance

📧 hussainhashim@atomicmail.io | 📞 +44 7593 89983 / +1 (850) 805-8002

2. Event Entry

• Tickets may be presented digitally (on your phone) or printed, depending on the event's entry requirements, which will be stated on your event listing.

• Please arrive with your ticket ready to avoid delays at entry.

• We recommend saving a copy of your ticket offline in case of limited signal or connectivity at the venue.

3. Service Plan Delivery (Basic, Standard, Premium, Plus)

Our event planning service plans are delivered as a service, not a physical product, and follow the timeline agreed with you at the time of booking.

• Initial Contact: We reach out to begin planning within 2–3 business days of your purchase.

• Planning Timeline: The full delivery timeline depends on your chosen plan and event date, and will be confirmed with you directly after purchase.

• Ongoing Delivery: Services such as venue coordination, vendor management, and on-the-day support are delivered progressively in the lead-up to your event, as outlined in your selected plan.

4. No Physical Shipping

Plan You Choice does not sell or ship physical goods. All products and services are digital or service-based, so no shipping costs, carriers, or delivery addresses are required for tickets or service plans.

5. Delays

While we aim for instant or prompt delivery, delays can occasionally occur due to:

• High order volume

• Email delivery or spam filtering issues

• Payment verification checks

If you experience a delay, please contact us and we'll resolve it as quickly as possible.

6. Contact Us

If you have any questions about ticket or service delivery, please get in touch:

📧 Email: hussainhashim@atomicmail.io 📞 Phone (UK): +44 7593 89983 📞 Phone (US): +1 (850) 805-8002 📍 Address: Birmingham, United Kingdom