Payment Policy

This Payment Policy explains how payments work when you book tickets or purchase a service plan through Plan You Choice.

1. Accepted Payment Methods

We accept payments securely online through Stripe, which supports:

• Major debit and credit cards (Visa, Mastercard, American Express, and others)

• Other payment methods Stripe may support in your region (e.g. digital wallets, where available)

All transactions are processed in real time through Stripe's secure checkout system.

2. Currency

All prices on our website are listed in USD unless otherwise stated. If you pay using a card issued in a different currency, your bank or card provider may apply a currency conversion and any associated fees — this is outside our control.

3. When Payment Is Taken

• Ticket Purchases: Payment is taken in full at the time of booking. Your order is only confirmed once payment has been successfully processed.

• Service Plans (Basic, Standard, Premium, Plus): Payment is taken in full at the time of purchase, unless a custom payment arrangement has been agreed with us in writing beforehand.

4. Payment Security

• All payment information is entered directly into Stripe's secure, encrypted checkout — we do not see or store your full card details.

• Stripe is certified to the highest level of payment industry security (PCI Service Provider Level 1).

• For more details, see our Security Policy.

5. Failed or Declined Payments

If a payment fails or is declined:

• Your booking will not be confirmed, and no ticket or service will be reserved.

• Please check your card details, available balance, or contact your bank, then try again.

• If the issue persists, contact us and we'll do our best to help.

6. Payment Confirmation

Once your payment is successfully processed, you will receive an email confirmation including:

• Your order/booking reference

• A summary of what you purchased

• Your e-ticket (for ticket purchases) or next steps (for service plans)

Please keep this confirmation for your records.

7. Additional Fees

Any booking or processing fees, if applicable, will be clearly shown at checkout before you complete payment. We do not add hidden charges after your purchase is confirmed.

8. Disputed Payments and Chargebacks

If you believe a payment was taken in error, please contact us directly first so we can investigate and resolve the issue quickly. Initiating a chargeback with your bank without contacting us first may delay resolution and could affect your ability to book with us in future.

9. Refunds

Any refunds due are issued to the original payment method used at checkout, in line with our Refund Policy.

10. Changes to This Policy

We may update this Payment Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

📧 Email: hussainhashim@atomicmail.io 📞 Phone (UK): +44 7593 89983 📞 Phone (US): +1 (850) 805-8002 📍 Address: Birmingham, United Kingdom